Every organization has to deal with constraints, and many of them, so it would appear. The Theory of Constraints (TOC) argues that there are typically only a few constraints and that they can be determined through the application and logical thinking process. The expectation is that having found the constraint, developed the solution and the implementation plan the results would simply follow.

This book describes the research, carried out by the author, which examines the fact that on many occasions the expected results did not appear, far from it. The identification of a crucial barrier to change entitled 'paradigm block' is the key finding of the research and the methods by which it might be overcome. This book covers the research process used to determine this phenomenon and the steps taken to validate the findings before gaining confidence in what was discovered.